What is the check-in and check-out policy at Dorsett Tsuen Wan, Hong Kong?
Check-in is at 15:00 and check-out is by 11:00.
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Dorsett Tsuen Wan, Hong Kong – Hotel near airport in Hong Kong
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Key details
Hotel overview and key features
28 Kin Chuen Street, Kwai Chung, Kowloon, Hong Kong,
- Close to Panda Place
Very good
7.8
8.1
4.3
4.0
4-star family-friendly accommodation in Hong Kong
Accommodations
Dorsett Tsuen Wan offers 546 guest rooms, including Family Quad Suites with two queen-sized beds and Triple Rooms comprising one double and one single bed. The hotel features four themed rooms - Animal Circus, Fairy Forest, Princess World, and Traveler's Dream, designed for a fun stay experience. One-Bedroom Suites include a sofa bed that adds extra sleeping space for families.
Family-Friendly Amenities
Dorsett Tsuen Wan caters to children with dedicated spaces like the
Wellness Facilities
The hotel includes an outdoor swimming pool with a sunbathing area surrounded by landscaped gardens. Guests can enjoy the fitness center, equipped with modern exercise equipment and offering a view. Additionally, free pool toys are available for use during the warmer months.
Location and Accessibility
Dorsett Tsuen Wan is situated in the Tsuen Wan district, providing easy access to shopping, dining, and entertainment options in Hong Kong. The property is close to outdoor activities such as hiking and running, catering to those who seek an active lifestyle during their stay.
Special Offers and Packages
The hotel offers exclusive packages like the '
“In my opinion, its commitment to family travelers, highlighted by themed kids' areas, sets it apart. I think the convenient shuttle service to metro stations enhances the overall experience, although some may find the location in an industrial area less appealing. I also note the eco-friendly initiatives, such as filtered water stations, reflecting a thoughtful approach.”
Choose your ideal room style
Choose from family rooms, suites, flexible cancellation & more
- Standard Twin Room2 persons13 sq. feet2 Single bedsAir conditioningShowerroom details
- Superior Queen or Twin Room2 persons16 sq. feet1 Double bedAir conditioningShowerroom details
- Greenery Queen or Twin Room2 persons18 sq. feet2 Single bedsAir conditioningShowerroom details
Show all rooms
Prices and Availability
Check availability and prices for your travel dates right now!
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Check-in/ Check-out
Facilities
Stay relaxed and refreshed just minutes from the airport
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's play area
- Toys
- Kids club
Spa & Leisure
- Seasonal outdoor pool
- Beach umbrellas
- Garden area
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Dorsett Tsuen Wan, Hong Kong offers a delightful culinary journey at Dorsett Cafe, where international flavors come to life in a family-friendly, modern atmosphere. Indulge in an array of dining options throughout the day, from breakfast to high tea and cocktails, making every meal a special occasion.
Location
28 Kin Chuen Street, Kwai Chung, Kowloon, Hong Kong,
Explore Hong Kong
Explore Tsuen Wan
Guandi Temple
10 minutes' walk
Guandi Temple features intricately designed interiors dedicated to the God of War, attracting visitors for its cultural significance.
Panda Place
7 minutes' walk
Panda Place offers a family-friendly environment with shops and eateries, perfect for a leisurely afternoon outing.
Sam Tung Uk Museum
15 minutes' walk
A heritage site, the museum showcases traditional Hakka culture through its preserved house and exhibits.
Tsuen Wan Park
25 minutes' walk
Tsuen Wan Park offers lush greenery and a peaceful environment, featuring a pond and walking trails for relaxation.
Hiking at Kam Shan Country Park
25 minutes' drive
Kam Shan Country Park features scenic trails with panoramic views, ideal for thrill-seekers and nature lovers.
Wellness Retreat at nearby Spas
10 minutes' drive
Local spas offer relaxing massages and wellness treatments, providing a serene escape from the city's hustle.
Little Mario's Pizzeria
15 minutes' walk
Italian pizzeria with a casual vibe, famous for its wood-fired pizzas and homemade pasta. Reservations are recommended.
Hanasenki Japanese Restaurant
12 minutes' walk
Cozy Japanese place offering sushi and ramen, known for its fresh ingredients and authentic dishes. Vegetarian options available.
Kolour Tsuen Wan
15 minutes' walk
A vibrant space featuring live music and themed events, perfect for nightlife enthusiasts and casual gatherings.
The Cats Tea Room
15 minutes' walk
A unique tea house where visitors can enjoy treats in the company of cats, offering a fun experience for all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of HKD 141.0 per person.
Pets
Pets are not allowed.
Number of floors:
20
Number of rooms:
707
Guest scores and detailed hotel feedback
Past guest experiences and opinions
Show moreShow less
Pros
Free shuttle bus
Eco-friendly initiatives
Friendly staff
On-site amenities
Quick check-in
Cons
Far from city
Guest reviewsbased on 1146 reviews
Kelly from United States
Family with children
Deluxe Double or Twin Room City View
3 nights in November 2025
|
Reviewed: February 09, 2026
6/10
terrible room view cold pool
The receptionists were helpful. They gave us an upgrade. A great help since we arrived with kids.
I got a terrible room, the view looked directly at the car park! I asked the staff to change the room, but they refused, saying the hotel was full. The pool was also too cold and we could not swim.
0 Helpful
Barbara from Germany
Single
Deluxe Double or Twin Room City View
3 nights in November 2025
|
Reviewed: January 31, 2026
6/10
old room flat pillow
the room seemed quite old. rust looked all over the mirror and the toilet door which was a bit off putting. the pillow was also worn and flat it didn't offer much support. i ended up folding it in half just to get a little height.
0 Helpful
andreas l from germany
Family with children
deluxe double or twin room city view
4 nights in November 2025
|
Reviewed: January 28, 2026
9.0/10
great hotel with helpful staff
free shuttle convenient service
i was grateful for the free shuttle bus service it was convenient since the hotel is a walk from the nearest mtr station. the shuttle runs every 30 minutes two ways between the hotel and metroplaza and kwai fong mtr station. i found the hotel room spacious especially given that hotel rooms tend to be small. the hotel required advance reservation for the shuttle bus service.
the receptionist was not friendly i did not feel welcomed at check-in. it's important for hotel staff to be polite to ensure all guests feel valued. this would improve the experience.
Service
9/10
the hotel staff were friendly and helpful offering assistance when needed i appreciated the level of attentiveness they provided throughout my stay , made my visit smooth and enjoyable.
Facilities
8/10
the hotel offers a self-service laundry area that includes washing machines dryers and ironing facilities this added convenience allowed me to take care of my laundry needs efficiently .
Dining
10/10
the restaurant had great ambience i found it relaxing and the staff were helpful and friendly it made for a nice dining experience that i enjoyed to the hotel.
0 Helpful
|
christian l from canada
Single
deluxe double or twin room city view
4 nights in November 2025
|
Reviewed: January 22, 2026
8.5/10
convenient stay with efficient service
efficient staff vending machines great housekeeping metro shuttle
I stayed for several nights and found the check-in process seamless! the front desk staff was helpful, and i particularly appreciated the availability of vending machines in the lobby for late-night snacks. housekeeping maintained the room very well and i also liked the shuttle service to the metro.
the hairdryer in my room was not very effective, but i did not want to bother with a replacement
Location
9/10
The hotel provides a shuttle service to metro plaza, leaving every 30 minutes. I found this to be a great option for getting to main areas, even though the hotel is not very central. there are stores near the front of the hotel.
Rooms
8/10
My room included air conditioning and buttons to signal 'do not disturb' or 'clean up room'. These modern touches were functional. the room had all necessary amenities! the location was a quick walk to the mtr station, so , made getting around easier.
Service
9/10
Peter at the front desk was especially helpful. I found him warm and professional during check-in, so he answered all my questions with a smile. the staff was helpful when needed. i think some staff members were not very friendly.
Facilities
8/10
The hotel has in-room dining and a restaurant! it also features vending machines and a free water dispenser. there are multiple washers and dryers available. there may be a limited quantity relative to the number of guests.
0 Helpful
|
Angela from United Kingdom
Family with children
Deluxe Double or Twin Room City View
3 nights in November 2025
|
Reviewed: January 05, 2026
8.5/10
Comfortable Stay Near Transportation
clean rooms purified water washing machine
The rooms were clean and the beds offered great comfort. A water tap provided purified water on each floor. This was convenient. I found the washing machine on the sixth floor useful. The small shop downstairs was perfect for quick needs.
My room felt slightly small, so luggage space was limited.
Service
9/10
The staff provided excellent service! Several team members communicated clearly and offered helpful advice . The front desk personnel were friendly and efficient. I appreciated their support.
Location
8/10
This location provides convenient access to transportation. The train station is within a short walk of the hotel. A complimentary shuttle service runs to a nearby station every half hour.
0 Helpful
|
Martin from Germany
Single
Deluxe Double or Twin Room City View
3 nights in October 2025
|
Reviewed: November 30, 2025
9/10
positive points
train station bus stop
The hotel is near a train station and various bus stops. A bus stopped right in front of the hotel, as there is a bus stop there. This was useful since my flight arrived late at night.
i have nothing to add here.
0 Helpful
Show more reviews
FAQs
About Dorsett Tsuen Wan, Hong Kong
How far is Dorsett Tsuen Wan, Hong Kong from Hong Kong International Airport?
The hotel is 24 km from Hong Kong International Airport.
What amenities are available in the rooms at Dorsett Tsuen Wan, Hong Kong?
Rooms include air conditioning, a flat-screen TV, a safety deposit box, and complimentary Wi-Fi.
Are there dining options available at Dorsett Tsuen Wan, Hong Kong?
The hotel features an on-site restaurant, Dorsett Café, offering international and local dishes.
Is there a swimming pool at Dorsett Tsuen Wan, Hong Kong?
Guests can enjoy a seasonal outdoor swimming pool.
What is the distance of Dorsett Tsuen Wan, Hong Kong from the nearest metro station?
The hotel is a 10-minute walk from Tai Wo Hau subway station.
Is parking available at Dorsett Tsuen Wan, Hong Kong?
Public parking is available on-site for 380 HKD per day, with prior reservation needed.
What facilities are available for children at Dorsett Tsuen Wan, Hong Kong?
The hotel includes a Kids' Club and offers babysitting services.
What is the distance from Dorsett Tsuen Wan, Hong Kong to Ocean Park Hong Kong?
Ocean Park Hong Kong is approximately 20 km from the hotel.
Does Dorsett Tsuen Wan, Hong Kong provide airport shuttle services?
The hotel offers complimentary shuttle services to Kwai Fong MTR Station and Tsuen Wan West MTR Station.
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